Paying and Packaging
All items are well packaged so that they arrive in the best condition possible. Larger prints are packaged in mailing tubes with acid-free tissue paper whilst smaller prints are flat packed in white bevel cut picture-mounts in plastic sleeves.
How secure is this store?
How long will it take for my order to arrive?
First Class (within the UK): 1-2 working days. Airmail: 5-10 working days. However, please be aware that these are Royal Mail guidelines and not guaranteed.
When is the last date for Christmas delivery?
First Class (within the UK): 17 December. Airmail: 3 December. However, please be aware that these are guidelines and not guaranteed.
I haven’t received my order, can you help?
Yes, I can. Packages normally arrive on time. However, if you haven’t received your order after 20 working days please email me directly and I will either send a replacement or offer a refund.
What if my book or print arrives damaged?
It is very rare that items arrive damaged but in the event you receive a damaged book or print please get in touch with me immediately and I will arrange a replacement or refund for you where possible. As a one-man business, you can be assured I will provide a friendly, fast and helpful service with a fast order turnaround. Your purchases allow me to carry on working as an artist so I take the quality of service I provide very seriously.